The Competition Bureau successfully sued a number of companies for the deceptive marketing of Business Directories. It wanted a judgement that victims be compensated for their loss. They won!
"With Fraud Prevention Month underway, the Competition Bureau would like to remind businesses that, before responding to offers, businesses need to verify who they are dealing with to avoid being victims of scams and what they are agreeing to." more details provided on their website.
Be careful when signing a commercial lease. It is not just a residential lease with a few extra terms and conditions. It is a major investment that can add value to your business or become a significant cause of worry.
As of January 1, 2012 all businesses in Ontario with one or more employees must have a Customer Service Standards plan in place - MANDATED by the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Businesses must establish practices, procedures, policies and train their employees to provide customer service to customers with disabilities.
There are many benefits to playing music at your business, but you can’t pop in a CD or stream from on-line without giving consideration to the copyright of the artist or creator. The Copyright Board of Canada requires anyone who plays music in public, including businesses, to obtain licences.
As a business owner, you are likely often asked to donate money to charities, but are you confident your money is going where you think? Being informed will help you make decisions on when to give and the confidence that you are helping who you want to be helping.
Doing business online can expand your reach to new customers around the world and provide greater convenience to your local customers, but it also comes with risk. The Office of the Privacy Commissioner of Canada has made available a series of articles featuring simple steps you can take to improve your business system’s “cybersecurity”.
The Ministry of Consumer Services oversees consumer protection. A customer does not have an automatic right to a refund or exchange. Depends on your policies and how the service or product was purchased.
The latest series of Canadian bank notes, with their new security features, has largely driven the casual counterfeiter out of business. Most of today’s counterfeiting is being carried out by organized crime. They have access to the financial resources and expertise needed to attempt to reproduce a passable version of the new bank notes.
Most of us think our chances of being hit with a major disaster are remote. Yet it can happen. In a few steps, find out how to prepare so your business is protected.
Have you received high-pressure offers for debit/credit card processing? Find out how to assess if the offer is legit and how to deal with the frequent calls.
OES has developed an FAQ brochure with accompanying fee schedule for retailers to provide to their front line or customer service staff, and customers.
Good privacy is good business. All Canadian businesses are required by law to create their own privacy policies that outline how they collect, use and disclose personal information about individuals. Individuals have the right to see what information has been collected from them.
Typically, commercial leases run anywhere from three to ten years, and the term is usually negotiable with the landlord. It is just as important to pin down when the lease will begin as it is to determine when it will end.
The Competition Bureau is warning businesses and not-for-profit organizations across the country to be wary of faxed order forms offering advertising opportunities in online business directories. These order forms may cause businesses to conclude that they originate from a well-known supplier of online directory advertising.
Are you having trouble getting paid for your goods or services? Do you need some new ideas to collect outstanding account receivables? Resources and services are available to help you with this important task.
Join CFIB today. When you do, your business gains the clout, impact and scale that come with being part of the largest small business organization in Canada. There is strength in numbers, and we make your views count. Don't just hope for a better future for your firm, take direct action to protect your business investment by becoming a member of CFIB.
