Ontario » Protecting Your Business

 

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Members can get advice, counseling and support in dealing with governments and small business issues from CFIB's Business Counsellors, at no charge.

Ontario – Protecting Your Business

 

Is your small business properly protected with insurance?

No matter what industry you are in, being savvy about insurance, and working with an insurance provider well suited to your business and industry are key to protecting your investments. Check our tips. Advice is free for members: call 1-888-234-2232.
 

ASK CFIA and get a written response

Thanks to CFIB lobbying, you can now obtain written answers from the Canadian Food Inspection Agency (CFIA) to your questions and requests for help. Try the 'Ask CFIA' online service today
 

Friendly fraud: When dishonesty meets credit card transactions

Have you ever had someone buy a product or use your services and pay with a credit card only to later deny they received it or say it wasn’t to their satisfaction? Were you left to absorb the costs weeks or even months later? Find out what Friendly Fraud is and how you can limit the effect on your business.
 

Fraud is everyone's business: Protect yourself from fraud.

Arm your business in the fight against fraud. Avoid common scams with our practical tips, webinars, and videos. Advice is free for members: call 1-888-234-2232.
 

Using photographs and graphics? Be aware of copyright law

A pic is worth a thousand words (when you are allowed to use it). Businesses using photographs and images downloaded from the internet for advertising, product packaging or web sites should be aware of potential copyright liabilities. CFIB can help you learn more. Advice is free for CFIB members: 1-888-234-2232.
 

How can the Competition Bureau protect your business?

The federal Competition Bureau, Canada’s watchdog for unfair business practices, has released an animated short video that breaks down the Bureau’s various roles and functions. Find out more here. Advice is free for members: call 1-888-234-2232.
 

Signing contracts and leases: how to avoid liability

Small business owners can enter into many contracts. We offer a few tips to help you avoid pitfalls and protect your business.
 

Playing music in your place of business? You may need licences

There are many benefits to playing music at your business, but you can’t pop in a CD or stream from on-line without giving consideration to the copyright of the artist or creator. The Copyright Board of Canada requires anyone who plays music in public, including businesses, to obtain licences. Advice is free for CFIB members: 1-888-234-2232.
 

Donating to charity: where does your money go?

As a business owner, you are likely often asked to donate money to charities, but are you confident your money is going where you think? Being informed will help you make decisions on when to give and the confidence that you are helping who you want to be helping. Find out more here. Advice is free for members: call 1-888-234-2232.
 

Get in the habit of these best practices for cash-handling

If you have staff who use the cash register, you may want them to be aware of the following cash handling tips. Find out more here. Advice is free for members: call 1-888-234-2232.
 

Complaints and Appeal protocol for Technical Standards & Safety Authority (TSSA)

Technical Standards & Safety Authority (TSSA) regulates everything from fuel safety to stuffed articles.
 

Electronic cash register fraud – are you at risk?

Have you been sold a POS machine or offered special software add-ons? You may have something in your system that leaves you exposed to fraud.
Incorporation vs. sole proprietorship
 

Incorporation vs. sole proprietorship: How should you structure your business?

How you structure your business could have implications on the taxes you pay and the people you hire. While you may choose to be a sole proprietorship or choose to incorporate, know the difference your choice will make.
 

US law could erase privacy protections – are you affected?

Many small business owners in Canada have business partners or family members with U.S. citizenship or dual citizenship. On January 1st, 2014, a U.S. law, the Foreign Account Tax Compliance Act (FATCA) is set to erase certain privacy protections now taken for granted in Canada.

Social media can help you grow

Social media such as Facebook, Twitter, LinkedIn and the use of blogs can make a difference to your business.

Cloud computing: carefully consider the benefits and risks

Do you store and control all your data on company computers or do you also use on-line providers such as Gmail, PayPal or SOS Online Backup? While using Internet (“cloud computing”) services to save your business time and money, it is important to understand the potential risks.
 

Avoiding scams: Check out the Competition Bureau’s Little Black Book of Scams

The Little Black Book of Scams provides hints on how to identify and avoid scams (internet scam, mobile phone scam, small business scam, etc.). It also provides contact information for reporting scams to the correct authorities. Bank has added new features to help better connect employers with employees. Find out more here. Advice is free for members: call 1-888-234-2232.

Victim of Directory Scam? Competition Bureau sues deceptive marketing companies and wins!

The Competition Bureau successfully sued a number of companies for the deceptive marketing of Business Directories. It wanted a judgement that victims be compensated for their loss. They won!
 

Tips for leasing commercial property

Be careful when signing a commercial lease. It is not just a residential lease with a few extra terms and conditions. It is a major investment that can add value to your business or become a significant cause of worry.
 

Trademarks and patents

Protect your logo and your intellectual property with a trademark or patent.
 

Know your rights and responsibilities when accepting credit and debit cards

If your business accepts debit and credit cards there is a lot to know; including your rights and responsibilities. Find out the details here. Advice is free for members: 1-888-234-2232.

How to deal with high-pressure debit/credit processing offers

Have you received high-pressure offers for debit/credit card processing? Find out how to assess if the offer is legit and how to deal with the frequent calls.
 

Prevent fraud in your business

We want to help prevent fraud in your business. Find out how you and your staff can recognize it, report it and stop it.

Competition Bureau helpful hints concerning scams

Before responding to offers, businesses need to verify who they are dealing with to avoid being victims of scams and what they are agreeing to. More details provided on the Competition Bureau website.

Do I have to refund or exchange something I have sold?

The Ministry of Consumer Services oversees consumer protection. A customer does not have an automatic right to a refund or exchange. Depends on your policies and how the service or product was purchased.

Privacy legislation for business

Good privacy is good business. All Canadian businesses are required by law to create their own privacy policies that outline how they collect, use and disclose personal information about individuals. Individuals have the right to see what information has been collected from them.

Alcohol and office parties

There is some company responsibility when hosting an office party. As an employer you need to make sure your employees know your workplace alcohol policy if alcohol is served.

When do I need to use a lawyer?

Lawyer advise may be costly; but when signing any contract it may save you money and frustration in the long run to use one.

Collecting bad debts

Are you having trouble getting paid for your goods or services? Do you need some new ideas to collect outstanding account receivables? Resources and services are available to help you with this important task.
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