March 2, 2016 marked the first official Red Tape Reduction Day in North America, a day enshrined in legislation where government must show their commitment to reducing red tape.
Red tape rears its ugly head in many ways, such as duplication of process, poor customer service, hard to navigate websites, and communication not written in plain language, to name just a few. The bottom line is red tape affects everyone.
How CFIB helped us get here
CFIB was vigorously involved in the provincial government’s public consultation to ferret out red tape affecting British Columbians. To find examples facing small businesses, we surveyed our members and received many helpful recommendations. Our submission can be found here.
We are pleased that a CFIB recommendation has been put in place to have a permanent area where people can submit their red tape irritants. The government also revealed their initial findings from the consultation and have committed to respond to each suggestion put forward throughout the year.
Here are some of the actions taken
- The Ministry of Finance has committed to exploring best practices for audits and will share the results
- Creating a “Services A-Z” page and a Service Finder map to help navigate government services
- Commercial tenancy: anyone with a strata/small claim dispute up to $10,000 will be able to use an online tool called the Civil Resolution Tribunal – coming later this year.
- Extending the hours that liquor can be delivered by room service within B.C. Hotels and resorts.
We are also pleased to announce that CFIB will be partnering with the government to hold roundtables around the province to identify further red tape irritants. By hearing directly from business owners, we can identify the core red tape issues and work with the government to have them resolved.