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Office of Regulatory Affairs and Service Effectiveness wins Order of the Bear

Halifax, June 9, 2017 – The Canadian Federation of Independent Business (CFIB) will induct a fifth member into the prestigious “Order of the Bear” today in Halifax. Joan Penney, Leanne Hachey and their respective teams at the Office of Regulatory Affairs and Service Effectiveness are being recognized for their efforts to reduce red tape for Nova Scotia’s small businesses.

“Cutting red tape is a tough job and one that is not always recognized,” said Laura Jones, Executive Vice-President and Chief Strategic Officer. “With the commitment and support of their teams, Joan Penney and Leanne Hachey have made it just a little easier to do business in this great province. On behalf of our members in Nova Scotia, thank you!”

Special kudos goes to the Office’s Business Navigator Service, unique in its recognition that poor service is a primary driver of red tape. The navigation service – a one-year pilot project and the first of its kind in Canada – provides personalized and customized support to help businesses understand and comply with regulations. In its first four months, the service has helped more than 300 Nova Scotia businesses.

“Small business owners don’t have a team to help them comply with government rules,” added Jones. “The province’s business navigators help bridge that gap, which leaves more time to focus on the business’ success.”

The Order of the Bear was created by CFIB to say “thank you” to government officials at all levels who support small business by cutting red tape. Inductees are groups or individuals who are taking action to support small business by doing things such as reducing paperwork and wait times, putting things in plain language, and getting rid of unnecessary requirements. Inductees in the Order of the Bear receive Small Biz Bravo, a plush bear toy made by a small business in BC, which has become a symbol of support for small business and red tape reduction.

To learn more about the “Order of the Bear” please visit

To arrange an interview with Laura Jones, please contact Ryan Richard at 902-420-1997. To follow Bravo on his thank you missions he can be found on Twitter and Instagram @SmallBizBravo.

CFIB is Canada’s largest association of small and medium-sized businesses with 109,000 members across every sector and region.

June 9, 2017

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