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CFIB supports retail small business owners like you

The challenges facing retailers like you are endless. Property tax hikes, high processing fees, ecommerce competition from mega-rich multinationals… not to mention the struggle to find, hire and keep qualified staff. 

The Canadian Federation of Independent Business (CFIB) is standing by you when you face these challenges. Representing 24,800 of your fellow retail business owners, we can make it easier for you to run your store successfully. 

Save time

You’ll get dozens of articles and templates about common issues, whether it’s recruitment and retention, scheduling, vacation planning, discipline or employment standards.

Save money

You’ll access exclusive discounts with leading providers save on vital services, from payroll and payment processing to shipping and benefits.

Make yourself heard

Have your voice amplified by our fierce advocates, whether it’s on the small business tax rate or costly payroll tax increases.

CFIB is an ideal organization for retail business owners. Our business counsellors can help you work on compliance and HR issues. Our negotiators have secured exclusive low rates on business services including payment processing. You focus on running your business; CFIB takes care of the rest. 

Set your staff up for success

An employee handbook is one of the best tools to help you set expectations and increase retention. Download our template for free.

Save on shipping

With ShipTime, you can quickly compare rates from top couriers to get the best price for your retail business. Plus CFIB members save up to 50%.

Train your staff quickly & easily

From health & safety to retail customer service, Vubiz has online courses for everything – and they’re FREE for CFIB members!

Find out what CFIB can do for you!


  • Pets Plus
  • Bridgewater Ready Mix
  • Foodsmiths
  • Tecnica Group Canada
  • Gestion ISNO

“I love how I can call about anything business related and you are able to help me out.”

Penny Vandale
Pets Plus
Red Lake, ON

“We’ve received excellent customer service from Chase and rates are reasonable. We are very cautious dealing with the processors trying to get our business by offering ‘sweet rates’ but they do tend to leave out details of costs. We are happy with CFIB and Chase!”

Nancy Barkhouse
Bridgewater Ready Mix
Bridgewater, NS

“CFIB does a lot of good work on behalf of small business.  As a member for over 39 years I value their input & support!”

Claire Smith
Perth, ON

“Payworks is the best payroll system I have ever worked/dealt with! In addition, Payworks’ customer service team is prompt to reply and help. Not to mention that Payworks offers the best rates in the business; it’s pretty hard to ask for more!”

Yves Bouchard
Tecnica Group Canada
Saint-Laurent, QC

“I became a member when I saw the significant savings that a colleague was realizing thanks to one of the CFIB partners. And I discovered that I can save even more with the other services I also use! My thanks to CFIB for helping SMEs like mine!”

Nathalie Otis
Gestion ISNO
Saint-Thérèse, QC