Small Business Resources | CFIB

Newfoundland and Labrador Wildfire Support

Written by Business Resource Advisor | Aug 13, 2025 5:00:00 AM

Resources

Where to get information

 Government Social Media Accounts:

Phone Numbers:

  • Evacuee Registration: 1-800-863-6582
  • Emergency Financial Assistance: 1-800-863-6582
  • Immediate Emergency: 911
  • Mental Health Services: 811
  • Report a Wildfire: 1-866-709-3473 (FIRE)

For your house/personal

Emergency Financial Assistance

A one-time payment of $500 is available to each household ordered to evacuate from their primary residence by the province or municipality due to a wildfire in 2025. Eligibility criteria can be found here. The program will be open until Saturday August 30, 2025. 

Health Services

Residents who are displaced or impacted by a wildfire should call 811 for urgent/non-emergent health issues and medication-related concerns, including prescription refills. 

The 811 Health Line is available 24 hours, seven days a week, providing:

  • medical advice (including virtual nurse practitioner appointments which can usually be accommodated within three days),
  • health information; and
  • support in a mental health crisis.

Mental Health

If you are experiencing a mental health crisis or need support, call 811.

  • If you are feeling anxious and alone, you can also call the Lifewise Provincial Warm Line at 1-855-753-2560, seven days a week from 9:30 a.m. to 11:30 p.m. AST, to speak with a trained peer support worker who is there and ready to listen.
  • You can also visit Bridge the Gapp to access age-appropriate programs and services that are available locally, confidentially, and free.
  • Crisis text line: service is free, confidential, and available 24 hours a day. For adults, text ‘WELLNESS’ to 741741 and for youth, text ‘HOME’ to 686868.
  • Doorways Drop-In Counselling: no referral or appointment required. Some locations offer sessions by phone or video call, as well as in-person. Find your local office here.

Domestic Violence Help Line

Call or text 1-888-709-7090 to access a province-wide 24-hours a day, seven days a week, helpline for individuals experiencing domestic violence. Click here for more info.

Home Insurance

Just like business insurance, you will want to get in touch with your home insurance provider to ensure that your house is covered for wildfire damage. This is much more common to be included in home insurance, however, it is always best to confirm. You should also check to see if other expenses, such as a hotel stay if your house is damaged, are covered.

Additionally, if you have not catalogued goods in your house that you would like insured (that you would not be able to bring with you in an evacuation), now is a good time to do so. Take a picture of the item and receipt (if available) and write a description.

Emergency Evacuation Plan

Wildfires can move fast. If you have kids, pets or a significant other, it is important to have an emergency evacuation plan in place, including multiple evacuation routes planned (should one be closed), a house exit strategy, plus “ditch kits” (i.e., an overnight bag prepared in case you need to grab and run, including non-perishable foods and water). Know where you are going to go. Do you have family or friends you can stay with? Call them now to confirm so you don’t have to scramble and fight for hotel space. Having a plan in place will help you to maintain your calm and be prepared.

Mortgage

CMHC encourages homeowners to contact their financial institution at the first sign of difficulty to discuss their individual situations and options.

CMHC provides lenders with options for homeowners that may be impacted by these unfortunate events including:

  • Deferral of payment
  • Re-amortization of the loan, to result in lower payments
  • Capitalization of outstanding interest arrears and other eligible expenses
  • Special payment arrangements
  • A combination of the above

For more information, homeowners may consult “How to Deal with Mortgage Payment Difficulties”.
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