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Free webinars to help your business succeed

When you participate in one of CFIB’s webinars, you will learn strategies and acquire tools to overcome issues facing you every day as a small business owner, from industry leaders and CFIB counsellors. Your questions will be answered live by industry leaders and CFIB counsellors, and you will leave with tips and tools that can make you and your business more knowledgeable, more productive and more efficient.

Looking to watch our COVID-19 webinars? Find them on our Small Business Help Centre.

Stay tuned for our upcoming webinars!

Make good on your New Year’s resolutions: Let the CRA help you with your taxes!

Your tax obligations can be hard to understand, and often get pushed to the backburner, but knowing your options is an important part of running your business. To help reduce the burden in understanding your tax obligation, this Red Tape Awareness Week (RTAW) we partnered with CRA to show you how to get the most out of their Liaison Officer Service. Don’t delay your business financials – make them a priority and get a fresh start to the New Year!

You'll learn about everything the Liaison Officer Service has to offer, and how it can help your small business meet its tax obligations. With seminars and in-person visits, these CRA staffers can: 

  • Answer your tax-related questions (such as how you can file your taxes, discover possible deductions and submit the right forms)
  • Show you how to use CRA tools like My Business Account
  • Review your books and recommend ways to strengthen your bookkeeping

Unsure about your taxes? CRA can help!


From conflict to profit: building a conflict-management system

As a business owner, the last thing you want to see is your business taken hostage by conflict, poor communication and toxic behaviour. But these issues might be lurking and costing you thousands of dollars every year.

In this free webinar, hosted by Michael Walker, president of Legendary Coaching, you’ll learn:

  • How to assess your workplace to find any issues,
  • How to eliminate the fear of conflict, and
  • How a conflict management system can empower your employees’ creativity and increase engagement and profits!

Walker is an experienced business coach with experience in mediation, so take advantage of his expertise in this webinar!

How to grow your retail business online

You've built a successful retail location and now you are looking at expanding that success into online sales. Where do you start?

In this webinar, Kevin Smith, Chief Marketing Officer for Selectcom, and Ryan Petrimoulx of the Story Architect will walk through online retail ecommerce best practices, what to do and what not to do to grow your retail business. 

Kevin and Ryan will cover:

  • What your customers experience online
  • How to choose the best e-commerce platform for you
  • How Amazon and eBay have become titans of online retail

There is also a Q&A session. 

How to compete with industry giants

Cyberimpact, CFIB’s partner for email marketing, is a Canadian small business that competes with tech giants from the United States and all over the world. Yet, against all odds, they have been able to carve out their share of the market and grow at a steady pace. 

If you’re up against businesses that are bigger and have more resources than you, this webinar is for you! 

You’ll hear about:

  • Cyberimpact’s positioning
  • Their successful sales and marketing strategies 
  • How they’ve learned from past mistakes

Cyber risk management: is your business doing enough?

Cyber threats are on the rise. While big company breaches tend to make headlines, cyber criminals target businesses of all sizes, across every industry. If you’re hit, recovering from an attack can be costly and time-consuming.

Are you doing enough to protect your business? Are you prepared to respond if a breach happens?

In this free webinar, you will learn about this evolving risk. Hosted by cyber security experts from Northbridge Insurance and CyberScout, the webinar covers:

  • The top cyber threats facing Canadian businesses 
  • How you can prevent a breach
  • What do to if your business is targeted

Doing good is good business – corporate social responsibility isn't just a fad!

You might not know it, but your company is probably already practicing corporate social responsibility (CSR). Whether you sponsor a local soccer team, sell environmentally-friendly products, or anything else that does more than boost your bottom line, you’re supporting valuable causes - and it turns out that being a good company is good for business!

In fact, the benefits of CSR and being a good corporate citizen are significant. People are increasingly demanding it: the research clearly shows that customers reward you for it, recruiting and retaining employees is easier and it benefits your bottom line.

In this webinar, hosted during National Volunteer Week, you will learn all about what corporate social responsibility means for you. The webinar presented by Do Some Good will discuss:

  • What customers and employees think of socially responsible businesses (spoiler: they like them!)
  • How small and medium-sized enterprises can do good in their communities, from volunteering time to supporting local causes
  • How to capture and share this goodness and how to empower ambassadors to help
  • Real-life examples of companies successfully sharing their CSR initiatives with customers and employees

There is also a Q&A session.


Get Paid: a guide to managing money for small businesses

Why is it so hard to get paid as a small business owner? There are no magic solutions for reluctant payers, but the ways you accept payments can have a big influence on cash flow.

Cheques are still the #1 payment method for businesses despite how slow they are to receive, the manual effort needed to process them, and the uncertainty around cheque clearing times. This causes financial strain for many businesses. How can you make more of your payments instant and get ahead of your finances? 

In this free webinar offered by Interac, one of Canada’s leading payments brands, you will learn about:

  • The cost and business impact of processing cheques for small businesses
  • Tools & processes to consider to help with cash flow
  • Questions to consider to help optimize money management

How to keep your information safe and secure

As technologies improve and affect every aspect of business, you need to keep updating and strengthening how you keep your data secure. Providing all employees with security awareness and governance training is one of the most effective ways to improve your overall security.  

In this free webinar, join Payworks’ industry professionals as they cover governance and information security for small businesses, including:

  • Most common payroll fraud
  • Audits and compliance
  • Password security
  • Common malware
  • And more!

Whether you have one employee or thousands; whether you process payroll in-house or outsource it, this session will arm you with practical knowledge that you can share with your colleagues to help your organization.

Grow your business by making business buyers buy

Join acclaimed B2B strategist Michael Haynes as he distils his years of SME knowledge and experience to help grow your business by selling your products and services to other businesses (aka Business-to-Business or B2B). 

In this webinar, you will learn:

  • The 5 things you must know about business buyers to make them want to buy
  • How to develop products and services that business buyers want
  • 3 marketing strategies every small business should be using to drive growth

Michael will also share his 3-step strategy for growth: Listen, Innovate, Grow. CFIB is pleased to welcome Michael for this free webinar. 

Michael will provide ideas and concepts that you can implement in your business right away.

B2B can provide significant advantages for small business including:

  • Larger revenues
  • Long-term contracts
  • Loyal and sticky customers

To maximise on the opportunities that B2B markets can provide in driving the sustainability and growth of your business, you must understand B2B markets and their key characteristics as well as how to develop and implement customer driven strategies.

You will also receive Michael’s B2B Growth Checklist, to get your business ready to grow and gain the customers you seek.

Cutting the red tape in hiring

Are you hiring for the first time, hiring for the first time in a long time or want to have a smoother hiring experience? 

Finding the perfect person to fill your vacancy, governments doesn’t make it easy to follow the rules. There’s a mess of paperwork, payroll taxes to remit and complicated, changing employment standards to follow. Face it, hiring is expensive, time-consuming and frustrating.

For Red Tape Awareness Week 2019, we wanted to make it easier for you. CFIB’s business counsellors answer your calls about hiring and training every day and now they’ve put their expertise into a new, free webinar. 

In this webinar, you’ll learn:

  • How to clear regulatory hurdles when hiring someone
  • What  health & safety requirements you may need 
  • How to save time by accessing our templates

How to save time and gain customers with marketing automation

Does sending emails feel like a chore? Is it always getting bumped to the bottom of your to-do list because it’s so tedious and time-consuming?

There’s an easier way to promote your business. 

In this free webinar, offered by CFIB partner Cyberimpact, you’ll learn how to put some of your emails on autopilot with marketing automation. You’ll get tips from digital marketing experts on:

  • Maximizing your sales and holiday promotions
  • Increasing your email subscribers
  • Setting up your first automated emails

Cyberimpact is a Canadian-owned market leader in email marketing. Don’t miss this opportunity to learn a new tool from the best in the business!

How to save time and gain customers with marketing automation

Protect your business from credit card fraud

Even if you think you’re doing a good job preventing fraud, you’re at risk: one in five small businesses in Canada will take a financial hit from some form of fraud, and the average business will spend more than $6,000 fighting it. 

For Small Business Week 2018, we’re teaming up with Visa Canada to bring you a free webinar to help you prevent and combat fraud in your business. 

You’ll learn:

  • Small business security basics
  • How to protect your clients’ data
  • Red flags to watch out for
  • How to protect your payment terminals

There was also a 15-minute Q&A session. 

Cannabis legalization: save thousands with a drug and alcohol policy!

If you’re not ready for legal cannabis, it could cost your business precious time and money!

We have partnered with Fasken, a leading Canadian law firm, to help you prepare for the confusing regulatory burden you’re going to face. In this free webinar, you will:

  • Hear what legalization means for private businesses like yours
  • Learn how to talk to your employees about cannabis
  • Discuss the importance of a drug-and-alcohol policy

Legalization might seriously affect your business and only this webinar will help you get ready for the new regulations.

Ontario targeting retailers on Bill 148 – Are you ready?

Ontario’s sweeping labour legislation is about more than just the $15 minimum wage. How do the new changes impact your day-to-day business, what are your obligations, what rules are in effect and what is still coming? 
The Ontario Ministry of Labour has already begun sending out employment standards investigators in a blitz targeting retail business owners. Are you in compliance?

Since Bill 148 came into effect, CFIB has answered thousands of questions from members across the province. Watch this webinar with CFIB senior policy analyst for Ontario, Ryan Mallough, as we break down the bill and answer your Bill 148 questions and talk about what’s next for Bill 148. 


Retain and gain career management for small business

Join workforce expert and small business owner Lisa Taylor, author of a Retain and Gain: Career Management for Small Business, to learn low-cost career management tips, activities and actions that you can take right now.

Career Management for Small Business
Career Management for Small Business

The Secrets of Hiring Success

You need to grow your team and can’t afford to make a bad hire. You want to attract the best candidates with the least amount of hassle and expense. And you don’t have the luxury of having a recruiter or paying an agency to help.

These are the challenges of small business hiring. The good news is, we’re sharing the secrets of hiring success!

Come join a hiring expert from CFIB’s recruitment partner Fitzii to learn how you can leverage the advantages of being a small business, while also applying the best practices and tools that big businesses use to hire top talent.

In this interactive webinar you’ll work through the three stages of hiring and learn the practical and proven secrets of:

  • Sourcing and attracting ideal candidates
  • Screening and shortlisting for “fit”
  • Selecting the best person for the job

You will also learn how to best use Fitzii’s FREE applicant tracking software to save time and organize your hiring. 

September 2017 - Human Rights 101:  A Beginner’s Guide for Your Business

Did you know office gossip can be deemed discrimination? A complaint against your business like this, which is becoming more common, can result in fines, lost time, reduced employee morale and public relation nightmares in today’s social media landscape. 

CFIB’s free webinar, “Human Rights 101:  A Beginners Guide for Your Business”, will introduce you to the most common complaints in Canadian workplaces and tell you how to avoid them.

This webinar will cover what employers need to know about human rights in Canada, from what is protected under the legislation and what qualifies as discrimination. 

As part of the webinar, you will also hear about the importance of having a complaint resolution policy and how to manage complaints internally. You will come away with proactive steps you can take right now to make your business a more equitable and harmonious place to work under human rights legislation.

What the proposed tax changes mean for you

The federal government has proposed three changes to the tax code that could seriously hurt your business. With very little explanation or opportunity to consult, these proposals have left business owners with more questions than answers—and have raised alarm bells with tax practitioners and accounting firms. Taken together, they would be the most drastic changes to the tax code in decades. 

In this free webinar, CFIB CEO Dan Kelly and Evelyn Jacks, president of Knowledge Bureau, will describe what each of these three changes mean for you. From putting more red tape around tax-saving measures, to hiking taxes on certain investments, these changes will affect your ability to lower your tax burden and how you save money for retirement, business investments and emergencies. 

In addition to explaining the changes, Dan will discuss how CFIB and other groups are pushing back against them, and how you can join the fight. You will also have the opportunity to ask questions about the changes and the campaign to get the feds to take them off the table.

June 2017 - Email marketing success in the CASL era

Canadian Anti-Spam Legislation (CASL) confuses many businesses. At CFIB we’ve made it our mission to fight for your email marketing rights and help you understand this regulation. We’ll give you the tools you need to comply.

July 1, 2017 marks the end of CASL’s initial three-year transition period. During this time, you should have brought your marketing emails up to CASL’s standards. But if you are not compliant by July 1, your email recipients can sue if you violate the rules.  CASL compliance requires specific and potentially time consumming processes to collect and manage email consent. Failure to do so can result in penalties and lawsuits.                           

CFIB has teamed up with Cyberimpact, a recognized expert in email marketing and a trusted partner, to provide you with a FREE webinar on how to drive sales with email marketing while complying with anti-spam legislation. 

​​​​​​​Discover how corporate social responsibility can improve your brand & bottom line

Corporate Social Responsibility (CSR) can feel like a daunting task. The good news is, regardless of your company size, or where you’re at on the sustainability scale, there is always a good next step to take in becoming a more sustainable business. There are a variety of programs available that are both cost-effective and have the potential to provide savings or even increased revenue.

When organizations become increasingly green-minded and communicate their initiatives, they often tap into a growing base of ethical consumers in Canada, increasing their bottom line. More and more, businesses understand that having a social purpose and contributing to the communities they work in are essential to building an authentic brand story and making real connections with customers.

CFIB is pleased to introduce Anthony Santilli, VP Sales & Marketing at Bullfrog Power. He has worked with companies as large as RBC and as small as that start-up webstore run out of a home office. What connects all of them is a commitment to sustainability that is part of a much broader trend.

Join CFIB and Bullfrog Power in an informative webinar where they’ll dig into CSR: what it is, the internal and external benefits, as well as the components of CSR for small business. You’ll also hear about incentives available for energy audits and retrofitting, and what it means to be a B Corporation.

Social media street smarts – Build a plan to grow & protect your brand 

Engaging with customers over social media is a fantastic way to enhance your brand, and make authentic connections resulting in more business. To do so effectively you'll need to ensure that your employees and contractors can speak on your behalf, follow your brand values, and convey your sense of personality and tone. 

You'll also need to be able to give them guidelines of what they should and should not do.  Regardless of how much you prepare them, you don't have control over the internet and how it responds. What you can do is prepare in advance for when a social media disaster strikes.  In this webinar, we will cover how to build a social media policy, and what to do when a social media disaster strikes.

CFIB is pleased to introduce Kevin Smith, Chief Marketing Officer at SelectCom.  Kevin has spent over 14 years in enterprise sales and marketing, and after thousands of pitches, he has perfected the art of storytelling. He specializes in using story and strong visual elements to craft and deliver powerful messages that get attention and results.

The 6 phases of buying an existing business

For the first time in Canada, we have more people over the age of 65 than under the age of 15. There is $1.9 trillion worth of assets looking to change hands.  Additionally, finding the right business with good market share, proven cash flow and a veteran staff already in place can increase the odds of long-term business success. This is why, The Canadian Federation of Independent Business (CFIB) and Futurpreneur have partnered to bring you an informative FREE webinar on the topic of buying a business. 

This webinar, presented by Alison Anderson of in partnership with the CFIB and Futurpreneur, will cover everything you need to know and ask before buying a business, including: 

  • 6 reasons to buy an existing business
  • The three types of succession planning
  • Timelines and Expectations
  • Resources and financing options available to buy an existing business

Credit/Debit card acceptance: Choosing the best option for your business

Choosing a merchant service provider can be a daunting task for any small business owner. Every day, merchant processing companies are competing for your business, which often leads to high-pressure tactics and unfulfilled promises of huge savings.

At CFIB, we have received thousands of calls from our members looking for guidance. To help you make an informed decision, and avoid making a costly mistake, CFIB has developed a webinar that can save your small business a lot of time and money. 

This webinar will provide you with the tools you need to make knowledgeable decisions, including: 

  • What makes a good (or bad) service provider
  • How to choose a payment processor
  • What to look for before signing a merchant contract. How to spot the common warning signs that indicate an unacceptable merchant contract
  • An overview of  the rules and measures that make up the Credit and Debit Card Code of Conduct, and how they protect your business

Fraud, cyber security and the cloud: What your business needs to know

To celebrate Fraud Awareness Month, CFIB has teamed up with Microsoft Canada to bring CFIB members and guests a free webinar. In this webinar, hosted by David Iudiciani, Product Marketing Manager, Microsoft Canada, we will explore 3 areas of cyber security: 

Part 1: Security Check-Up You hear more every day about cyber hacks and cyber attacks. But what are they, and what risk does your company face? To start off, we'll show you why you need to think about security regardless of the size of your business.

Part 2: Demystifying Common Threats From phishing to malware, we'll cover a variety of threats and the changing environment of cyber attacks. The threat landscape today is complex and creative, and the more knowledgeable you are, the better you can protect your most important assets. 

Part 3: How the Cloud can Help Secure Small Business Adopting cloud software can transform how you do business, but it also carries more complexity and risk. In order to adapt to changing technology, start your transformation by thinking about security.

The 5 phases of a successful exit strategy

We’ve all heard the saying that failing to plan is planning to fail. This can be especially true when it comes to selling your business.  

For the first time in Canada, there are more people over the age of 65 than under the age of 15. This trend has particular implications for business owners as they look to retire.  Despite the fact that 70% of Canadian businesses will need to transition, only about 9% have a formal succession plan. 

Proper transition planning is critical to the continued success of every business and farm and a good plan starts with education. 

This is why CFIB has invited Alison Anderson, founder of, to offer her expertise on the subject of succession planning via a free webinar to CFIB members and guests.

This free webinar will cover the following topics: 

  • An introduction to the three types of succession planning: Family Transition, Employee Share Ownership Programs, and Third Party Sales
  • Timelines and expectations
  • Resources available to business and farm owners
  • Introduction to

How to leverage LinkedIn for your business

A few years ago, small businesses owners questioned whether using social media was worth the investment. Today, the question is notif you should use social media, but how you should use it to propel your business forward. 

While there are various social platforms, many CFIB members have asked us how to best leverage their LinkedIn accounts to promote their business, obtain new clients and build relationships. Now valued CFIB members and guests will have your chance to ask the experts at Microsoft and LinkedIn! 

In this webinar, Microsoft together with LinkedIn will discuss the differences between leveraging Social Media for your personal brand and utilizing Social Media as a strategic tool for your business. 

This free webinar will explore:

  • How to create the optimal Personal LinkedIn Profile
  • LinkedIn Engagement: Company Pages, Groups, Social Selling and more
  • How to amplify your content on Social Media (i.e. content on your website or blog)
  • How to use LinkedIn to acquire new customers

How to build a cost-effective, employee-focused return-to-work plan

If a workplace injury happens, you want to limit the impact of the accident for your employee and your bottom line. An effective Return-to-Work Program can help you achieve both these goals, saving you thousands of dollars while ensuring your employees are healthy, safe and productive even after an injury has occurred.

CFIB has developed a comprehensive Return-to-Work Program to help you reduce the cost of an injury on your employees and your business, which we will share for free in this free 30 minute webinar.

What you will learn in this webinar:

  • Proactively protect your business - How being prepared for a workplace injury can save you a lot more than workers compensation premiums.
  • Return-to-Work Plan – How to set one up at your workplace and we review the elements it should contain.
  • Employee Care Package – What documents are needed to communicate with your employee and their health care providers after a workplace injury?
  • Modified Work Offer – How to use our templates to create and customize a modified work offer for an injured employee.

Currency basics for importer/exporters

This free webinar is a must-attend for small business owners who are new to importing/ exporting game. During this 30 minute webinar, Ted Mallett, VP and Chief Economist at the Canadian Federation of Independent Business and Noah Parvez at EncoreFX, a currency company that provides currency hedging services for small businesses, will cover: 

  • A brief history of currency fluctuations and what that has meant to small biz.
  • An introduction to currency management techniques.
  • How to measure and neutralize risk.
  • Available hedging tools that are available and what would be involved in taking part in them

This webinar is about identifying risk exposure to currency markets, and then evaluating what can be done, and for what price.

​​​​​​​Managing difficult employees: Solutions to improve your workplace

Every business owner that has employees will say that their biggest asset is their people. The less popular side of that coin is that your people can also be your biggest challenge. Employees bring unique skills, talents and perspectives that, when properly encouraged and utilized, will help grow your business. Unfortunately, some employees may bring poor habits or attitudes that can affect much more than just their own work.

As a leader, your challenge is to continuously build up your exemplary employees, while acting quickly to identify workers that may not be a good fit, and address small problems before they become big ones. This is not always easy but CFIB is here to help.

In this 30 minute webinar, you will learn:

  • How to identify a problem employee
  • The difference between a problem employee and an employee having problems
  • How performance reviews and open communication can help turn a problem employee into a good employee
  • How to protect your business and your worker when termination is the only option

Big opportunities for small business: How to access Government contracts

Brookfield Global Integrated Solutions (Brookfield GIS) was recently awarded six multi-year contracts for the provision of property management services, project delivery services, lease services and optional related real property services across Canada. The total potential value of the six contracts, including all optional services and all option years, is $22.8 billion.

CFIB is teaming up with Brookfield GIS to provide help you gain access to these procurement opportunities and provide assistance with the procurement process.

If you are interested in learning more about the Brookfield GIS procurement opportunities in your area and industry, and how to apply, please join us for a free webinar.

This webinar will cover:

  • Types of available procurements through Brookfield GIS
  • How to find opportunities in your area and industry
  • Navigating the application process
  • How to get step-by-step support

How to be your own HR department

At CFIB, our business counsellors receive tens of thousands of calls from their 109,000 members each and every year. Many of those calls are about HR issues.

As a business owner, you know that recruiting good employees takes time and money. It can be even more challenging for a small business owner as they are hiring all on their own, without an HR department. This is why CFIB is offering their expertise and vast experience via a webinar to help you hire faster, smarter and better!

In this webinar, a knowledgeable and experienced business counsellor will offer valuable tips, information and customizable templates to help you hire like a pro.

Here are some of the topics we will be covering:

  • Writing a persuasive job ad
  • Where to post – Does Social Media actually work?
  • Interviewing - Asking the right questions to find the right person
  • Credit and criminal check
  • Using social media to investigate candidates – dos and don’ts
  • Checking references

Let CFIB help you save your time and money in just 45 minutes.

Creating a successful small business website 101: Approach and execution

Did you know that 88% of Canadians will research online before making a purchase at your place of business? Furthermore, 80% of Canadians’ searches are for local purchases. 

Having a compelling, effective website is no longer a nice to have for entrepreneurs. It is now an essential tool in running your successful small business. Everyone is looking for the magic bullet solution - the tactical advantage that will act as a launch pad for your business and its bottom line.

There are numerous tools and strategies that businesses can implement on the web to contribute to that goal, but which ones do you choose, and are those individual tactics enough? In this free webinar, Andrew VanderPloeg, VP Communications at Bark Communications, will share valuable strategies on how to strategically approach your site, and then within that strategy, employ effective tactics to win on the web.

Social media mastery webinar

CFIB Business Resource counsellors have been getting a lot of questions about social media marketing lately. In response, we’ve invited Bobby Umar, one of Inc Magazine’s Top 100 Leadership Speakers and Amazon #1 Best-Seller author of “How to Network Anytime.” He is also a four-time TEDx speaker, personal brand, networking & social media leadership advocate, and Huffington Post writer. With over 320,000 Twitter followers, Bobby will cover the topic of social media mastery for small business owners. 

Bobby will cover the following topics:

  • Understanding how social media works for your small business
  • Top 5 business strategies each for Facebook, Linkedin and Twitter
  • How social media and networking work together to generate revenue
  • Building great content and thought leadership

Win the B2B social media game

In the world of social media, your business has seven seconds to convey your story. Can you pass the test? Facebook. Instagram. Pinterest. Vine. Snapchat. Every week there seems to be a new social media network to be a part of.  How do you decide where put to your focus in order to connect with customers?

In this webinar, we’ll help you develop your B2B social media strategy by answering the whos, the whats, the wheres, the whys, the whens and the hows of social media. You’ll learn which networks to focus on, what tools to use, and how to craft a B2B social media strategy in a way that supports your brand and your business goals. 

CFIB is pleased to introduce Kevin Smith, owner of The Story Architect. Kevin has spent over 14 years in enterprise sales and marketing, and after thousands of pitches, he has perfected the art of storytelling. He specializes in using story and strong visual elements to craft and deliver powerful messages that get attention and results. 

Preventing fraud in your small business

Small businesses can be very susceptible to fraud. Every year, entrepreneurs become victim of fraud because there are fewer people within the business to catch the various types of fraud out that may be targeting them. It is estimated that fraud is costing small businesses millions of dollars annually. 

During this webinar, participants will learn about the types of fraud specifically targeting small businesses (credit card, directory, health and safety, etc.), what to do when you see fraud and what steps to take if you are a victim of fraud.


How to navigate the red tape of hiring

Hiring your first employees is an exciting step forward for your business!  It means your dream is moving in the right direction. A mistake made during the hiring process, however, can cost your business precious time, money and resources. CFIB will help to ensure your business complies with provincial and federal laws, and to navigate through the red tape. 

This webinar will cover essential hiring questions, including:

  • Are my employees federally or provincially regulated?
  • Are there tax forms I need to fill out for government?
  • How do payroll deductions work?
  • Do I need to register with workers’ compensation?
  • How do I protect my business and my employees with a proper employment contract?

If you’re hiring for the first time, view this webinar today by clicking on the screen.

Better safe than sorry:  5 simple ways your small business can improve workplace health and safety

Ensuring a safe workplace for your employees is vital to the success of your business. It is estimated that leave caused by injury accounts for more than 240,000 claims, resulting in considerable lost productivity each year. For a small business, employees are indispensable. Their absence can lead to project delays, lowered morale, loss of revenue, loss of opportunity, and it can even open up the possibility of lawsuits.

While large businesses have departments to take care of occupational health and safety rules and standards, most small businesses don’t have those resources and must meet the same requirements on their own. CFIB is here to help your small business. This webinar will illustrate five simple steps any small business can take to improve health and safety in the workplace.

View this webinar today by clicking on the screen.

How to build your business plan

A business plan is a ‘must have’ for any entrepreneur, in almost any stage of their business cycle. It’s a valuable tool, giving your business structure, direction, and identity, and it is a critical document for procuring investments or loans to start, run, and grow your business. 

"How to build your business plan" will cover the format of a successful business plan, highlight the necessary components, and offer examples of syntax that all successful business plans contain. In addition, this free webinar will guide you through a step-by-step approach, starting with the basics of where to find templates, to data and information needed to research your industry and company, through final formatting tips and submission. 

By the end of the webinar, participants will have a firm grasp on the process, what to expect, and how their completed business plan can be used and adjusted as their business evolves.

Stop paying unnecessary EI premiums for family (and get your money back)

Each year, employers and employees across Canada are required to pay sizeable Employment Insurance (EI) premiums.  What many business owners and their employees don’t realize is that if a family member is employed by you, they may not be eligible to collect EI benefits. Both the employer and the employee are paying thousands into a system that will never benefit either of them!  There are some companies that may help you get a refund from the Government of Canada for overpayment, but they often charge a fee that can run into thousands of dollars. CFIB would like to help you through this process for free. 

Over the course of this free webinar, CFIB will provide you with:

  • Step-by-step instructions to apply for a ruling with the government to determine whether or not your employee should be paying into EI.
  • Instructions on how to get a refund of any overpayment you have both made within the last three years. 

Don’t wait to find out if your employee is eligible – there is nothing worse than an employee being turned down for benefits that they have been paying into for years. Get clarity now.

Alberta’s employment laws are changing: Here’s what your business needs to know

Did you know that Bill 17, the Fair and Family-Friendly Workplaces Act makes sweeping changes to workers’ and employers’ rights and responsibilities? Did you know that most of these changes will come into effect in less than two months—January 1, 2018? 
This free webinar, hosted by Alison Adam and Alexander MacDonald, practitioners in McLennan Ross’ Labour & Employment Practice Group, will explain the changes to:


  • Job-protected leaves
  • Overtime
  • Rest periods
  • Compressed work weeks
  • Deductions
  • Holiday pay 
  • And more

This webinar is designed to give small business owners like you and HR professionals the information they need to ensure that their business complies with the new legislative landscape.


Managing Millennials

You sense it. Running your business today feels different. The workplace is changing, and so is the workforce. Teams are transforming, and business norms are challenged by an ambitious, younger generation who have different expectations, work styles and technology needs.

You can’t afford to ignore the influence millennials are having on your business. There’s more than nine million of them in Canada, born between 1980 and 1998. They make up more than a quarter of the Canadian population and are the single largest generation in the workforce as of 2016.  And by 2025, millennials will make up 75% of the workforce. 
CFIB and Microsoft Canada are co-hosting a live webinar on how to build your millennial advantage: 
•         Find out how millennial-friendly your business is 
•         Hear how millennials want to work 
•         Discover the four “Ts” of motivating millennials 
•         Learn how to break down generation barriers 

Powering UP Your Business Communications

It's 2018. The tools that your customers & staff use to communicate have changed dramatically. Is your business keeping pace?


In this webinar, we'll give you an update on 2018's business communication trends and walk through some of the tools and software that you can use to communicate smarter. If you’re savvy and keep on top of communication trends. You’ll be more likely to attract new clients and retain existing ones.

CFIB is pleased to welcome back Kevin Smith, Chief Marketing Officer at SelectCom. Kevin has spent over 14 years in enterprise sales and marketing, and after thousands of pitches, he has perfected the art of storytelling. He specializes in using storytelling and strong visual elements to craft and deliver powerful messages that get attention and results.

Getting smart about seasonal hiring

Many small businesses like yours need to staff up for the summer or holiday rush, when business expands dramatically and workers take vacation. This is one of the trickiest hiring scenarios, and doing it well can make all the difference.

Come join the hiring experts from CFIB’s recruitment partner Fitzii to learn how you can set up your seasonal hiring system for maximum efficiency and success!

In this interactive webinar, you’ll learn smart strategies and best practices for the three stages of seasonal hiring:

  • BEFORE - Planning for the season.
  • DURING - An effective advertising & hiring process.
  • AFTER – Learning and improving for next year.
Building a sales force that grows your business

Whether you’re just starting out or have been in business for many years, you might be thinking about growing. Do you have a plan in place, or a team?

In this webinar by Sandler Training, a global leader in employee training, you will learn the four pillars of growth, and the importance of putting a plan in place whether you’re in good times or bad. Ranging from sales skills to compensation, the skills in these pillars will allow you to crate stable, predictable plans for growth using a great sales team.

You will learn:
•        How to recruit the right people for your team.
•        How to train an effective sales force.
•        How to match your sales people with your clients.
•        And much more!

Whether you’re already poised to grow or just beginning to think of expansion, this webinar will help you get there!


How to get the most out of CRA’s business tools

Tax season is over, but dealing with the Canada Revenue Agency never stops. The good news is that CRA has tools that can take some of the stress out of working on your taxes. 

In this free webinar, CRA will show you how to get the most out of its digital programs. You’ll learn how to work with My Business Account—an online portal where you can check your account activity, pay anything you owe, and request detailed, written information from CRA staff. 

You’ll also learn:

  • How to use My Business Account to request rulings and file objections or appeals to CRA decisions.  
  • How to authorize a representative – your accountant, for example – to use the portal on your behalf, to make sure there’s no miscommunication.
  • What you can expect from updates to My Business Account and CRA’s mobile app, BizApp. 

My Business Account is a powerful tool, and it’s free—so check out this webinar and find out how to make taxes easier!

The ABCs of Building an Employee Handbook

Do you have an employee handbook? Whether you answered yes or no to this question, CFIB’s free webinar “The ABCs of Building an Employee Handbook” can help your business!

An employee handbook is an essential tool for successfully integrating new employees into your team. It can also:

  • Provide an introduction to your company and its internal structure.
  • Ensure that operating rules, procedures and working conditions are enforced fairly and rigorously.
  • Facilitate employee integration and commitment, and foster a feeling of belonging.

This might sound like real headache if you don’t have a human resources expert to help —but the good news is that CFIB can help you create a comprehensive, easy-to-use employee handbook!

During the webinar you will gain access to our FREE employee handbook template. This can serve as an excellent starting point for creating a manual tailored to the needs of your company!