Are you on a demand meter? You could be eligible for savings on your power bill

We know the cost of electricity is a major concern for most Nova Scotia small businesses. In light of the recent announcement that Nova Scotia Power will be increasing rates over the next three years, we understand that you want to save on your power whenever possible. 

CFIB has been working closely with Nova Scotia Power Inc. (NSPI) to develop creative solutions that will provide savings for hundreds of businesses on demand meters struggling to manage their electricity costs.

Since November 1, 2014, NSPI commercial customers using between 32,000 and 45,000 kilowatt-hours (kWh) of electricity per year can choose between the General (class 11) and Small General (class 10) tariff. For many business currently on costly, complicated demand meters, the option to get off the meter will mean immediate savings.

Are you eligible to save?

To determine if you're eligible to start saving on your electricity bill, check out the rate calculator on the NSPI website. Ready to switch? Just fill out this form. Want to talk to a customer service representative to discuss your options? Call NSPI's Customer Care representatives at 1-800-428-6230, option 5.


Can you please tell me which rate class would be better for me?
This is a decision eligible customers must make for themselves. Depending on how much electricity you use – and how much you use at any one time – one rate may have an advantage over the other. If you change how your business uses electricity, it might change which rate is more cost effective.

Why is this choice only available to customers using between 32,000 and 45,000 kilowatt-hours per year?
This program was implemented to provide choice to small- to medium-sized business owners who, in some cases, have limited ability to vary their electricity consumption patterns. Nova Scotia Power has committed to work with customer representatives to review the program for possible future expansion after 12 months.

Why not automatically put all customers using less than 45,000 kilowatt-hours per year on the Small General rate?
For some customers presently on the General rate, switching to Small General would increase their electricity bills. That’s why we wanted to provide customers with choice.

Why do I have to stick with a rate class for six months after I switch, and why can I only switch twice in 24 months?
These criteria are in place to ensure the administrative burden is manageable for Nova Scotia Power.

Where can I learn more about “demand meters,” “demand charges,” and “load factor”?
We have information, video tutorials, and a downloadable brochure at

CFIB’s Business Counsellors are available to answer your questions. Contact us at or by calling 1 888-234-2232.


OCTOBER 22, 2014