You’ve probably heard of ergonomics – likely seen the word in marketing content for desks, office chairs and other equipment – but do you know what it really means, and how paying attention can keep your employees healthy and your costs down?
What is ergonomics?
According to Merriam-Webster, ergonomics is:
1: an applied science concerned with designing and arranging things people use so that the people and things interact most efficiently and safely.
In practical terms, ergonomics means designing work and the workspace in a way that allows employees to perform tasks safely, comfortably, and efficiently.
Examples
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Using a desk chair that is the correct height
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Using a monitor stand
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Providing anti-fatigue mats at the cash
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Reducing the amount of time spent using vibrating equipment
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Keeping temperatures comfortable and consistent
Ergonomics also applies beyond office environments—for example, adjusting workstation height in manufacturing, using lift-assist devices in warehouses, or selecting appropriate tools in construction and trades.
What are musculoskeletal disorders (MSDs)?
MSDs (also called musculoskeletal injuries or MSIs) include sprains, strains, and inflammation of muscles, joints, tendons, ligaments, and nerves.
Common MSDs include:
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Tendonitis
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Carpal Tunnel Syndrome
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Repetitive Strain Injury
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Arthritis
What can cause an MSD?
MSDs can be the result of a single incident – i.e., a fall - or they can build up over time, as with Carpal Tunnel Syndrome.
Common causes of MSDs are:
Signs your workplace may have ergonomic risks
Watch for early warning signs that may indicate a problem:
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Employees reporting soreness, numbness, or fatigue
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Frequent breaks due to discomfort
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Tasks involving repetitive movements for long periods
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Workstations that are not adjustable
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An increase in minor injury complaints
How can I prevent employees from experiencing an MSD?
Education and training are key, but first, you need to understand where risks exist.
Take a walk through the workplace to identify potential ergonomic hazards, speak with employees about any discomfort or concerns, and review past incident reports to spot recurring issues.
Assess
Implement solutions
Once you know where the hazards are, take steps to mitigate them. This could include:
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Anti-fatigue mats for employees who stand for long periods
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Height-adjustable desks or workstations
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Limiting time spent standing, sitting, or using vibrating tools
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Training employees on safe lifting techniques
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Encouraging simple stretching or movement breaks (e.g., workplace stretches and tension-release exercises)Job or task rotation to reduce repetitive strain
Before making permanent changes, trial them to evaluate their effectiveness. Be prepared to make adjustments as you find the right fit for your workplace and your employees. Continue monitoring to ensure improvements are effective and do not introduce new risks.
Employer responsibilities
Employers have a general duty under occupational health and safety legislation to take every reasonable precaution to protect workers. This includes identifying and addressing ergonomic risks in the workplace.
How does this save me money?
Some of the most common workers’ compensation claims are related to soft tissue injuries, accounting for millions of dollars annually in claims costs.
For example, a single back injury can lead to weeks or even months of modified duties or time off, increasing both direct claim costs and indirect costs such as training replacements and lost productivity.
Taking steps to keep your employees safe supports your bottom line as well as morale.
For more information on ergonomics and musculoskeletal disorders, please visit MSD Prevention and CCOHS. CFIB's Wellness Hub also offers a wealth of help, information, and resources.
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