This course teaches you how to organize, write and edit messages. Many business communicators know how to gather research but may not be aware of the writing process, from pre-planning to first draft. This course presents a time tested approach for organizing, writing and revising a professional business message.

Effective leaders know how to develop change-friendly companies. It’s the only way to survive. This course describes how to plan the change process, address the phases of transition, and ensure results.

Becoming an effective leader takes insight into the things that motivate employees to give their best. It also takes coaching skills and skill in handling the challenges of interpersonal conflict and negativity. An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. In this module you'll have an opportunity to explore these leadership skills.

Leading growth firms are defined as companies whose sales grow by 50% in three years or less. As these companies grow from start-up to threshold firms, their CEOs must make changes at each stage of growth to ensure success and survival. In this three-part course, you will discover the characteristics of leading growth firms, the six stages of growth, and identify the strategies necessary for the companies to succeed.

Marketing is an important and key function in business and economic system. This course will demonstrate the process and activities of marketing, how it is tied to consumer need and the exchange of goods and services, and will explore various areas of marketing specialization.

This course will define and explain the five steps involved in the problem-solving process. The five steps that will help solve any workplace dispute include defining the situation, providing a quick fix if necessary, identifying the root causes, taking corrective action, and evaluating and following up.

This course is designed to introduce and define project management terminology and to present the boundaries and basic responsibilities of all individuals involved in the project management process. This is an introductory course for the basics of project management.

Developing your succession plan is a process that requires you to make many decisions, some of them complex. The earlier you start, the more successful it will be. The three modules in this course will help you think about your exit strategy, initiate the process of valuing your business, and discover how to get the most for your business.

This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials for more efficiency, and has other practical suggestions for taking control of your time.

Learn how to investigate workplace accidents and incidents to find root causes and prevent similar occurrences. Key topics include: legal requirements, building a team, preparation, how to conduct an investigation, and making effective recommendations. The course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS).

This free course introduces the many positive reasons for building a strong health & safety program. Learn how health and safety is related to improved productivity, employee retention, customer satisfaction, and community reputation, along with reduced costs and reduced legal risks. The course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS).

To exercise Due Diligence means that employers must take all reasonable precautions under the circumstances to prevent injuries or accidents in the workplace. This module will provide a clear understanding of the legal requirements necessary for compliance as well as the implications of noncompliance.

In this course, we will discuss how Joint Health and Safety Committees (JHSCs) are set up, what they do and how to make them work effectively in your workplace.

Ergonomic injuries, develop over months or years as a result of equipment, tools, processes and activities that do not take the individual worker’s physical characteristics into account. Workers in both the plant and the office are vulnerable to ergonomic injuries. This course explores how Work-related Musculoskeletal Disorders (WMSDs) can be reduced or eliminated.

This course explains your health and safety role and duties as a supervisor, what Ontario’s Occupational Health and Safety Act (OHSA) requires, and how to recognize, assess, and control hazards to keep your workers safe. Under the new Occupational Health and Safety Awareness and Training regulation, all employers in Ontario must ensure that their supervisors complete a basic health and safety awareness training program. This course meets this requirement.

This course explains your rights and responsibilities as a worker on the job in Ontario, and what the province’s Occupational Health and Safety Act (OHSA) requires from workers, supervisors and employers. It is important to understand what the law says and means so that you know your roles and responsibilities, and how this knowledge helps you to stay safe at work.

In this course, we will review what you should know about safe use of ladders in the workplace. Learn about good practice and legislative requirements for ladders made of different materials such as wood, aluminum and fiberglass; Step, trestle and platform ladders; Straight and extension ladders; Fixed ladders on buildings, tanks, etc.

This course explores how the back works and describes different injuries of the back and how to prevent them. Manual material handling (MMH) involves the moving of material by hand through lifting, lowering, carrying, pushing, pulling, shoveling or any combination of these actions. Learn about the causes and prevention of MMH injuries.

Learn about commonly diagnosed mental illnesses; their causes and signs; the misconceptions and stigma around mental health; as well as workplace strategies to support and improve it.

Work-related MusculoSkeletal Disorders (MSDs) are frequent and costly injuries in many workplaces. This course will help you understand MSDs, how they occur in the workplace and how they can be prevented. The course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS).

This course is designed for primary healthcare providers and anyone with an interest in recognizing and preventing occupational or environmental cancer. Participants will acquire an increased knowledge of occupational and environmental causes of cancer, as well as resources necessary to recognize and provide follow-up for patients. This ecourse was developed by members of the National Committee on Environmental and Occupational Exposures (NCEOE) in cooperation with CCOHS and funded by the Canadian Partnership Against Cancer (CPAC) through the Primary Prevention Action Group (PP-AG).

Management systems are tools that help an organization continually improve its health, safety and environmental performance. They contain organizational elements that follow a continuous cycle of planning, implementing, checking, and improving. This module introduces the basic elements of health, safety and environmental management systems.

Each year, over 1.7 million workers in North America receive disabling injuries from office accidents. This course will help you reduce the risk of injury by showing you how to manage common office hazards.

In this course we will review guidelines for avoiding slip, trip and fall accidents. We will talk about what employers and employees can do to reduce the risk of accidents and look at how good housekeeping practices contribute to workplace safety.

This brief course introduces workers, supervisors, and others to some of the factors which may affect the risk of violence in your workplace. Topics include: the types of violent behaviours, sources of violence, groups at risk, and legislation to prevent violence. The course was developed by the Canadian Centre for Occupational Health and Safety (CCOHS).

In this course, we will describe the Workplace Hazardous Materials Information System – WHMIS – and how to affectively apply it at your work. WHMIS 2015 is aligned with the new worldwide standard, the Global Harmonization System of Classification and Labelling of Chemicals (or GHS). The systems described in this training are required federally and enforced in each province or territory by jurisdictional labour ministries.

This course deals with impairment in general and impairment from cannabis in particular. It presents information on the signs and symptoms of workplace impairment, outlines strategies for intervention and reporting, and discusses employer initiatives for impaired workers.

This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace. Common causes of conflict are discussed and several strategies for resolving conflict are presented. Learn how to stimulate functional conflict to create greater levels of change and creativity in your organization.

Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop junior employees by placing authority in their hands. In this course, you will explore the delegation process, learn to overcome barriers, and give effective feedback.

It is often difficult for managers and supervisors to make valid employment decisions. By implementing an effective workplace discipline policy, employees will know what is expected of them and what penalties may be imposed for certain offences. 

Becoming an effective leader takes insight into the things that motivate employees to give their best. It also takes coaching skills and skill in handling the challenges of interpersonal conflict and negativity. An effective leader knows how to mentor employees as they take on new projects and strive to grow professionally. In this module you'll have an opportunity to explore these leadership skills.

This course will give you an understanding of the importance of performance feedback. We will outline the stages of a performance review and  provide you with strategies for ensuring that your feedback is constructive and effective.

A motivated and dedicated workforce is the formula for long term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each and every person.

If you own a business in Canada and you have employees, you need to know and comply with all of the applicable employment standards. This course will tell you what to be aware of and where to find the laws and regulations that apply to you.

Hiring the right people is an important part of your role as a manager. This e-learning module will give you an understanding of the four steps of effective interviewing and selection, and explore the key interviewing skills that will assist you in conducting an efficient and effective interview.

Market research is the key to establishing and maintaining your position in the marketplace. You need to understand consumer preferences, your competitors, and existing products. In this module we will explain what market research is, review the market research process, and discuss the internal and external factors that influence success in a new market.

This course presents information about the fundamentals of corporate finance. It shows how various work activities can and do affect the financial health of an organization. The course introduces concepts, examples and knowledge that non-financially oriented employees need to know to understand the role finance plays in an organization's decision-making process.

This course teaches you how to organize, write and edit messages. Many business communicators know how to gather research but may not be aware of the writing process, from pre-planning to first draft. This course presents a time tested approach for organizing, writing and revising a professional business message.

One of the biggest fears for managers is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and learn how to deal with the anxiety. This course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their needs, and a structure for organizing and formatting a good presentation.

Entrepreneurs contribute to the economy by producing new products, providing employment, increasing the tax base, and creating new wealth. In this three-part course, we will look at why people choose entrepreneurship, and focus on the skills and attributes of successful entrepreneurs. Use the resources to assess your entrepreneurial strengths and weaknesses and identify strategies for developing the skills you need to succeed.

This five-part series is designed to help businesses increase their profits and improve their financial management skill. In this course, you will:

• find out why you should pay attention to your cash flow
• learn how to prepare a cash flow forecast that will help you keep your business healthy
• discover the different types of financing available to small business
• learn how to assess your needs for outside assistance
• assess the risk attached to business decisions

Experience tells us that the key factor in small business success is a well-planned business approach. This course will help you understand the importance of planning, explain the steps in the planning process, and provide you with step-by-step instructions for creating your own business plan using our business planner.

This course is designed to introduce and define project management terminology and to present the boundaries and basic responsibilities of all individuals involved in the project management process. This is an introductory course for the basics of project management.

This course addresses the nuts and bolts of time management and includes tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials for more efficiency, and has other practical suggestions for taking control of your time.

It is essential that business decision makers have a good understanding of financial statements and their role in guiding decisions. This module presents information about the fundamentals of reading and understanding financial statements. The course introduces concepts, examples and knowledge that non-financially oriented decision makers should know.

The Accessibility Standards Training aims to identify, remove, and prevent barriers for people with disabilities. It provides general requirements in the areas of customer service, information and communication, employment, transportation and built environment regarding disabilities.

This course presents tactful, effective strategies for communicating bad or unwelcome news to others. You will learn strategies for presenting negative messages both inside and outside an organization. This includes considering legal matters and recognizing cultural differences.

In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.

The Web and email technology have changed the way we communicate. This course examines email etiquette or protocol, the generally accepted rules that guide email messaging. This course gives you the skills to communicate effectively using email.

E-learning courses on financial and business education for children, called vuKidz, designed to capture their attention with learning that is visual, fun and engaging.