A Small Business Assessment of Workers’ Compensation

A safe work environment and having a good plan for covering workplace injuries is a priority for everyone so it is critical that Workers' compensation boards are well run. CFIB has undertaken a nation-wide study on all the provincial/territorial workers' compensation boards. The main goal of this research is to provide a thorough comparative analysis on all the main elements of the workers' compensation boards, from the perspective of SMEs.

This research is a unique undertaking, given that it encompasses 35 indicators in seven major areas of workers' compensation:

  • cost of premiums
  • claims management
  • experience rating
  • classification and assessment
  • coverage
  • long-term fiscal sustainability
  • customer service

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