CFIB welcomes the mobile payment amendment to Credit/Debit Card Code of Conduct

Toronto, September 18, 2012 – The Canadian Federation of Independent Business (CFIB) welcomed today’s announcement from the federal government that it will expand the Code of Conduct for the Credit and Debit Card Industry to deal with the growing use of mobile payments (i.e. using smartphones and other devices to pay for purchases).

“The Code that CFIB initially proposed, and the government implemented, was a worldwide first that helped save low-cost debit in Canada and gave merchants some degree of power in dealing with the industry,” said CFIB national affairs vice president Corinne Pohlmann. “Today’s announcement on mobile payments will help make the Code even more relevant and useful to small business owners, and we applaud the government for taking this action.”

In addition to amending the Code to address mobile payment options, CFIB recommends the government also consider further changes to the Code that would:

  • Allow merchants the right to refuse, or add limited surcharges to high-cost credit cards;
  • Strengthen provisions related to card processor practices as some players are using loopholes to avoid the merchant protections of the Code; and
  • Develop more effective dispute resolution processes.

“In the past two years, CFIB has become the payment industry’s unofficial watchdog, and this role has allowed us to stay on top of credit and debit card developments,” added Pohlmann. “Today’s actions show that the government is prepared to update the Code of Conduct as the credit card industry evolves to continue to level the playing field between the payments industry and small businesses.”

For further information or to arrange an interview with Corinne Pohlmann, please contact Gisele Lumsden at 416-222-8022 or email

Read CFIB’s recommendations to the Ministry of Finance.

As Canada’s largest association of small- and medium-sized businesses, CFIB is Powered by Entrepreneurs™. Established in 1971, CFIB takes direction from more than 109,000 members in every sector nationwide, giving independent business a strong and influential voice at all levels of government and helping to grow the economy.