Canada » Protecting Your Business



Members can get advice, counseling and support in dealing with governments and small business issues from CFIB's Business Counsellors, at no charge.

Canada – Protecting Your Business


Is your small business properly protected with insurance?

No matter what industry you are in, being savvy about insurance, and working with an insurance provider well suited to your business and industry are key to protecting your investments. Check our tips. Advice is free for members: call 1-888-234-2232.

Does your email marketing put you at risk?

Email is a powerful tool to promote your business. But with the implementation of the Canadian Anti-Spam Legislation (CASL), you must follow the rules or risk paying fines. CFIB offers a FREE webinar, advice and tools to reduce your legal and financial risk while helping you drive sales with email marketing.

A new way to report fraud in federal procurement

A new tool has been launched in the fight against fraud, collusion, and corruption in federal contracts and real property agreements.

Celebrating Canada’s 150th with a Commemorative $10 Bank Note!

A commemorative $10 bill has been issued to celebrate Canada’s 150th birthday. Here’s what you should know about the security features. Advice is free for CFIB members: 1-888-234-2232.

ASK CFIA and get a written response

Thanks to CFIB lobbying, you can now obtain written answers from the Canadian Food Inspection Agency (CFIA) to your questions and requests for help. Try the 'Ask CFIA' online service today

Friendly fraud: When dishonesty meets credit card transactions

Have you ever had someone buy a product or use your services and pay with a credit card only to later deny they received it or say it wasn’t to their satisfaction? Were you left to absorb the costs weeks or even months later? Find out what Friendly Fraud is and how you can limit the effect on your business.

Fraud is everyone's business: Protect yourself from fraud.

Arm your business in the fight against fraud. Avoid common scams with our practical tips, webinars, and videos. Advice is free for members: call 1-888-234-2232.

Using photographs and graphics? Be aware of copyright law

A pic is worth a thousand words (when you are allowed to use it). Businesses using photographs and images downloaded from the internet for advertising, product packaging or web sites should be aware of potential copyright liabilities. CFIB can help you learn more. Advice is free for CFIB members: 1-888-234-2232.

How to spot a bogus US bill: tips to thwart counterfeiters

As cross-border tourism ramps up during the summer, it pays to know your way around the U.S. bills your customers use for payment. Learn our tips to protect your business from counterfeit money.

Cyber-crime: Is your small business protected?

The Internet can make business easier, but it comes with risk. CFIB’s Business Counsellors can help you guard against online crime: Advice is free for CFIB members: 1-888-234-2232.

Can you spot a thief? Not sure? Call us

Theft hits the bottom line hard. CFIB Business Counsellors may be able to save you time and money. Advice is free for members: 1-888-234-2232.

How can the Competition Bureau protect your business?

The federal Competition Bureau, Canada’s watchdog for unfair business practices, has released an animated short video that breaks down the Bureau’s various roles and functions. Find out more here. Advice is free for members: call 1-888-234-2232.

Signing contracts and leases: how to avoid liability

Small business owners can enter into many contracts. We offer a few tips to help you avoid pitfalls and protect your business.

Playing music in your place of business? You may need licences

There are many benefits to playing music at your business, but you can’t pop in a CD or stream from on-line without giving consideration to the copyright of the artist or creator. The Copyright Board of Canada requires anyone who plays music in public, including businesses, to obtain licences. Advice is free for CFIB members: 1-888-234-2232.

Get in the habit of these best practices for cash-handling

If you have staff who use the cash register, you may want them to be aware of the following cash handling tips. Find out more here. Advice is free for members: call 1-888-234-2232.

Donating to charity: where does your money go?

As a business owner, you are likely often asked to donate money to charities, but are you confident your money is going where you think? Being informed will help you make decisions on when to give and the confidence that you are helping who you want to be helping. Find out more here. Advice is free for members: call 1-888-234-2232.

Electronic cash register fraud – are you at risk?

Have you been sold a POS machine or offered special software add-ons? You may have something in your system that leaves you exposed to fraud.

Learn how to identify genuine bank notes

The latest series of Canadian bank notes have sophisticated security features that are easy to check and hard to counterfeit, but they are effective only if you use them. Help fight counterfeiting by learning how to recognize genuine bank notes.
Incorporation vs. sole proprietorship

Incorporation vs. sole proprietorship: How should you structure your business?

How you structure your business could have implications on the taxes you pay and the people you hire. While you may choose to be a sole proprietorship or choose to incorporate, know the difference your choice will make.

US law could erase privacy protections – are you affected?

Many small business owners in Canada have business partners or family members with U.S. citizenship or dual citizenship. On January 1st, 2014, a U.S. law, the Foreign Account Tax Compliance Act (FATCA) is set to erase certain privacy protections now taken for granted in Canada.

Keep your emails out of your customers’ spam folders!

Emails are a fast and cost-efficient way to stay in touch with your valued customers and advise them of special promotions. Are you sure your messages are actually making it through to your customers’ inboxes? CFIB offers you tips to help ensure your emails don’t end up in spam folders.

Telephone long-distance fraud: If you have a PBX system, you could be in for a shock

Toll fraud is a serious threat to Canadian businesses and we can help you understand how toll fraud happens. Our tips can help protect your business from the shock of huge bills after a hacker has accessed your phone system.

Social media can help you grow

Social media such as Facebook, Twitter, LinkedIn and the use of blogs can make a difference to your business.

Cloud computing: carefully consider the benefits and risks

Do you store and control all your data on company computers or do you also use on-line providers such as Gmail, PayPal or SOS Online Backup? While using Internet (“cloud computing”) services to save your business time and money, it is important to understand the potential risks.

Avoiding scams: Check out the Competition Bureau’s Little Black Book of Scams

The Little Black Book of Scams provides hints on how to identify and avoid scams (internet scam, mobile phone scam, small business scam, etc.). It also provides contact information for reporting scams to the correct authorities. Bank has added new features to help better connect employers with employees. Find out more here. Advice is free for members: call 1-888-234-2232.

Victim of Directory Scam? Competition Bureau sues deceptive marketing companies and wins!

The Competition Bureau successfully sued a number of companies for the deceptive marketing of Business Directories. It wanted a judgement that victims be compensated for their loss. They won!

Tips for leasing commercial property

Be careful when signing a commercial lease. It is not just a residential lease with a few extra terms and conditions. It is a major investment that can add value to your business or become a significant cause of worry.

Trademarks and patents

Protect your logo and your intellectual property with a trademark or patent.

Protect your business from crime

Have you taken measures to protect your business from crime? Every year, thousands of robberies are reported across Canada. Take action now to help ensure that your business does not become one of the statistics.

Know your rights and responsibilities when accepting credit and debit cards

If your business accepts debit and credit cards there is a lot to know; including your rights and responsibilities. Find out the details here. Advice is free for members: 1-888-234-2232.

How to deal with high-pressure debit/credit processing offers

Have you received high-pressure offers for debit/credit card processing? Find out how to assess if the offer is legit and how to deal with the frequent calls.

Prevent fraud in your business

We want to help prevent fraud in your business. Find out how you and your staff can recognize it, report it and stop it.
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