As of January 1, 2012 all businesses in Ontario with one or more employees must have a Customer Service Standards plan in place - MANDATED by the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Businesses must establish practices, procedures, policies and train their employees to provide customer service to customers with disabilities.
If you have relatives working in your business, you may be paying EI premiums for them needlessly. In order to determine if they are insurable you need to request a ruling as to their insurability.
As of June 15,2010 workplaces must have a Workplace Violence and Harrassment plan and policies in place.
Now that the dust has settled on the recent provincial election, your CFIB representatives at Queen's Park are already at work to protect your livelihood.
Following the destruction caused by a powerful tornado in Goderich, we have requested that the Federal government and the Province of Ontario provide additional flexibility to affected businesses in remitting payroll source deductions and sales taxes.
