Since becoming law in 2013, The Accessibility for Manitobans Act has been applied in stages.
Customer Service Standard Regulation
The first stage is all about customer service. You must ensure the service provided by your employees removes all barriers for people with physical, vision, hearing, mental health, developmental and learning disabilities, so they have equal opportunity to participate in everyday life.
For now, the changes do not require you to invest in building renovations to add wheelchair ramps and other accessibility features, but there are steps to follow to make sure your business is compliant when providing goods and services.
Businesses should be in compliance with this Regulation as of November 1, 2018. Check the resources below to help with your compliance.