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The Accessibility for Manitobans Act: How does this law impact your business?

Since becoming law in 2013, The Accessibility for Manitobans Act has been applied in stages.

Customer Service Standard Regulation

The first stage is all about customer service. You must ensure the service provided by your employees removes all barriers for people with physical, vision, hearing, mental health, developmental and learning disabilities, so they have equal opportunity to participate in everyday life.

For now, the changes do not require you to invest in building renovations to add wheelchair ramps and other accessibility features, but there are steps to follow to make sure your business is compliant when providing goods and services.

Businesses should be in compliance with this Regulation as of November 1, 2018. Check the resources below to help with your compliance.

Accessible Employment Standard Regulation

The second stage is about removing and preventing barriers that may affect current and future employees with disabilities. It builds on requirements set out in the Manitoba Human Rights Code, and applies to all full-time, part-time, seasonal and apprentice employees.

The Covid-19 pandemic delayed the original compliance date of May 1, 2020. The province now requires businesses to comply with this Regulation by May 1, 2022. Tools and resources to help you comply are available below.

CFIB will continue to update members as the province launches more regulations under the AMA. If you have questions about AMA, reach out to a CFIB Business Advisor at 1-888-234-2232 or [email protected]

February 3, 2022