Plans for Accessible Ontario by 2025- What your business is required to do today
(source: Ontario Ministry of Community and Social Services - Customer Service: What you need to do to comply)
The Ontario government implemented a province-wide mandatory standard for all organizations, through the Accessibility Act for Ontarians with Disabilities 2005. The purpose of the Act is to create an accessible Ontario by 2025. January 1st 2012 the private sector was required to comply with the Customer Service Standards portion of the Act. More compliance regulations will follow each year.
Important note: Organizations failing to comply will be subject to random inspection, compliance orders, and/or fines & penalties.
The Customer Service Standards- must be in place by December 31, 2012:
A business must develop, implement and enforce accessibility standards through 11 requirements under Customer Service Standard.
If your business has less than 19 employees:
Useful tools: Business Checklist & AODA Compliance Wizard
If your business 20 or more employees
All employees that are full time, part time, seasonal and contract must receive this training.
AODA 2014 and beyond implementation information
Please contact a CFIB Business Counsellor at 1–888–234–2232 or email email@example.com if you have any questions.