Code of Conduct for the Credit and Debit Card Industry in Canada

The purpose of the Code is to demonstrate the industry's commitment to:

  • Ensuring that merchants are fully aware of the costs associated with accepting credit and debit card payments thereby allowing merchants to reasonably forecast their monthly costs related to accepting such payments.
  • Providing merchants with increased pricing flexibility to encourage consumers to choose the lowest-cost payment option.
  • Allowing merchants to freely choose which payment options they will accept.
  • The Code applies to credit and debit card networks, (referred to herein as payment card networks), and their participants (e.g. card issuers and acquirers1).

The payment card networks that choose to adopt the Code will abide by the policies outlined below and ensure compliance by their participants. The Code of Conduct will be incorporated, in its entirety, into the payment card networks' contracts, governing rules and regulations.

The Code will apply within 90 days of being adopted by the card networks and their participants. Networks and acquirers will have up to nine months to implement Element 1. Issuers will have up to one year to re-issue cards already in circulation that contravene Element 6 or 7.

 Read the full Code of Conduct